United States:
Free Shipping on orders over $59 or flat shippig rate $7.9 ( NOTE: Guam, Hawaii, Alaska, Marshall Islands, Palau, Puerto Rico Not Included)
- Additional Shipping Fee for Hawaii, Alaska, and Puerto Rico
Due to shipping channel limitations and U.S. import duties, an additional shipping fee is required for orders delivered to Hawaii, Alaska, and Puerto Rico. This fee includes prepaid customs duties.
- The P.O Box addresses are not deliverable, please provide other addresses
The countries we can ship to are listed below:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
- Austria
- Japan
- South Korea
- Thailand
- Singapore
- Germany
- France
- Italy
- Switzerland
- Belgium
- Ireland
- Norway
- Sweden
- Spain
- Denmark
- Netherlands
- Finland
- Czechia
- UAE
- Saudi Arabia
Note: if your country is not listed above, please contact us directly for a shipping quotation.
Estimate Delivery Time ( Holidays & Customs Stoppage Not Included) Below shipping delivery time just for reference, There might be shipping delays during the strike, severe weather, or other force majeure.)
We ship from multiple warehouses located in the United States, Germany, Italy, France, and Hong Kong.
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If your order is fulfilled by a local warehouse, the estimated delivery time is 2–5 business days.
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If the item is shipped from Hong Kong or mainland China due to inventory availability, delivery may take approximately 7–12 business days.
U.S. Orders:
If the local U.S. warehouse is out of stock, standard free shipping from overseas may take 9–12 business days.
NOTE: APO/ FPO / PO BOX addresses are NOT available for plus shipping
UK AND EU COUNTRIES
- If the local European warehouses are out of stock, the standard shipping (9 -13 business days)
CANADA
- Standard shipping ( 7 -14 business days)
JAPAN & KOREA
- Standard free shipping on order $150+
AUSTRALIA & NEW ZEALAND
- Standard shipping ( 7 -13 business days)
REST OF THE WORLD: Please contact us via online chat or email
Customs/ Tariff Fees are Included
All Orders Would Be Handled within 24-48 Hours( Customized Products Take 5-7 Business Days) Tariff fees, duty are covered by us.
RETURNS (IF APPLICABLE)
If your item arrives damaged or defective, please email us a clear picture or video of the damaged item with your order number within 5 days of delivery. Upon receipt of your information, it will take us 3 business days to file a claim with the carrier, and we will arrange a new replacement or refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
REFUND( if Applicable)
Once your return is received and inspected by our warehouse, we will initiate your refund within 7 business days, provided the items meet our return policy.
For returns due to non-quality issues, customers are responsible for the return shipping cost. No additional restocking fees will be applied.
GENERAL
Customs and postal services may also require additional time to process and deliver packages during peak season or before major festivals. For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.
For More Service, please email us support@yeslak.com
